Disclosure of Information Use
May 23, 2018
DSE Trading™ is committed to providing you with excellent service on all of our products and services. Because we respect your right to privacy, we provide this Privacy Statement to inform you of our privacy practices for the entire October.com site. DSE Trading™ services and products may be hosted on partner sites on behalf of DSE Trading™, and if this Privacy Statement is listed on that site, then it will also apply.
To keep our high standards in protecting your personal information with our Privacy Program, this Privacy Statement will inform you of:
- What personal information our site gathers about you
- How we use and with whom we share the personal information we obtain
- Your ability to opt-out of future notifications
- What security procedures we have in place to protect your personal information from loss, misuse, or alteration
- How you can correct or update your personal information
Questions regarding this Privacy Statement should be directed to Support@DSETrading.com. Please specify “Privacy Statement” in the subject line of your e-mail for fastest response. Alternatively, you may also call us at (800) 689-4090.
Privacy is of paramount concern to most Internet users and is a critical part of a positive and productive user experience. We at DSE Trading™ are well aware of and conscientious
of the privacy concerns of our Members and visitors to our Web site and desire to safeguard your privacy interests. Whether you are a Member or customer of our various products and services or a visitor to our site, we confirm the following:
- we do not collect personal information from you unless you provide it to us
- we never provide or sell personal information concerning our Members, customers or site visitors to vendors that are not involved or affiliated with DSE Trading or its products or services.
This Privacy Statement applies to the DSE Trading.com site. Many of our subsidiaries and affiliates keep their own privacy policies that may be reviewed on their Web sites. DSE Trading™ does have a “network” of Affiliates that offer services. We strive to provide our visitors and Members with the highest level of privacy possible, and therefore require that our Affiliates offer no less protection than the standard offered in this Privacy Statement. In addition, we requires that each of our Affiliates meet the data protection requirements of their relevant national and state laws. Please note that our site does contain links to other sites however we are not responsible for the privacy practices, privacy statements, or content regarding these other sites with whom we are not affiliated.
If you believe we are not upholding this Privacy Statement, please contact us at Support@DSE Trading.com. Please specify “Privacy Statement” in the subject line of your e-mail. You may also call us at (800) 689-4090. We will respond as promptly as possible.
INFORMATION WE GATHER FROM YOU PERSONAL INFORMATION
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
- Site Registration – for our free or trial products and services. We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for news, reports, site access, guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, including but not limited to your name and telephone number, to help us satisfy your request. By providing us with your telephone number, to a land line or a cellular number, you are giving us authorization to contact you at that number by telephone, whether or not you are listed on any state or national “Do Not Call” list.
- Purchase – If you choose to become a customer or a Member of one of our products or services, we will require certain information from you depending on the type of product or service requested. Some products and services may require your name, address, telephone number, e-mail address, and credit card number in order to purchase or participate. Please reveiw our enrollment page for the particular product or service to understand what information will be required to fulfill your request for product or service.
Under no circumstances do we ever collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or sex life.
STATISTICAL INFORMATION ABOUT YOUR VISIT
Our computers may automatically collect statistics about your visit when you log on to our site. These statistics do not identify you personally, but identify information about a visit to our site. The statistics we monitor may include how many people visit our site, the user’s IP address, which pages are most visited, from which domains visitors come and which browsers visitors use. These statistics about your visit are used for aggregation purposes and to assist us in improving the performance of our Web site.
Our uses of “cookies” are temporary and limited to accessing our services through one of our online applications our Web server may automatically send your browser a temporary cookie to assist your browser navigate our site. In addition, an “origination code” cookie may be used if you find our site through a business partner and is used for statistical and marketing purposes.
If you use the trading room or other chat tool on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the trading room, and could be used to send you unsolicited messages. DSE Trading™ is not responsible for the personally identifiable information you choose to voluntarily provide submit in these contexts. When a Member joins or enters the Trading Room, the name of the Member will be displayed. You are also responsible for using this format in a manner consistent with the terms and conditions set forth on the site.
OUR USE OF THE PERSONAL INFORMATION WE GATHER
The personal information we gather from you is used by us only as explained below.
SENDING YOU RESPONSES AND UPDATES
We respond to any e-mail questions, requests for product or service information, and other inquiries that we receive from visitors, customers or Members. We may retain this correspondence for internal purposes to improve our delivery of products, services, and Web site, and for other relevant purposes. We retain contact information so that we can send updates or other important information about our services and products. On occasion third parties on our behalf may send out these updates or other important information. For example, we employ the use of Any Meeting, a third party meeting provider, for the Trading Room. Please be assured that this or an third party who contacts you in this capacity does so in a confidential manner ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on our behalf. Our subsidiary and affiliated companies may also send you information about their services and products that may be relevant to your interests with our services. If you have provided your information in connection with a question or request for information about a product or service offered by a DSE Trading business partner, we may on a very limited basis, also send the information you have supplied to the DSE Trading™ business partners that offer such products or services. These DSE Trading™ business partners agree to ensure the privacy and security of any provided information and may only use the shared information to send you information about products or services we have reviewed.
EXPEDITING THE SUPPORT, RENEWAL, AND PURCHASE OF OUR PRODUCTS AND SERVICES
Your information may be used to contact you to discuss the support, renewal, and purchase of our products and services. We may also selectively provide our subsidiary and affiliated companies with your information so that they may send you information about their services and products or to contact you to support or facilitate the products and services we provide. Communications may be made directly from one of our subsidiaries, business partners, or independent resellers. Any subsidiary, business partner, or independent reseller who contacts you for one of these purposes agrees to use of the information we provide in compliance with a confidentiality agreement. To find out the names and locations of the subsidiaries, business partners, and/or independent resellers to whom we have provided your information, please contact us at the address given at the end of this Privacy Statement.
DISCLOSURE BY LAW AND PROTECTION OF DSE Trading™ AND OTHERS
If local, state, federal, national or international law requires that we disclose certain information we will do so. Similarly, we will also disclose information to third parties as necessary to comply with applicable laws and regulations. In addition, DSE Trading ™ may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply DSE Trading™’s agreements.
DSE Trading™ may decide to sell, buy, merge or otherwise reorganize its business. Such a transaction may require the provision of personal information to prospective or actual purchasers, or the receipt of it from sellers. DSE Trading™ would seek appropriate protection for that information in these types of transitions.
Occasionally we may request information from customers or Members via surveys. Your participation in these surveys is entirely voluntary and you have a choice whether or not to provide this information. Survey information will be used for the primary purpose of improving the use of and satisfaction with this Web site and improving our service and product offerings to customers and Members.
SCAMS AND FRAUDULENT ACTIVITY
DSE Trading™ acknowledges the abundance of scams and fraudulent practices on the internet and recognizes the challenge in discerning the false offers from the real. We operate out of offices in Seattle, WA and Redding, CA and would welcome and encourage you to make a visit to either of our offices to verify that we do not participate in any scams or fraudulent practices. We do provide Member input on our services and products in our marketing collateral to assist the concerned user in assessing the value of our services.
Occasionally we notify our Members, customers and visitors of new products, developments, upgrades and updates. You are free to opt-out of being notified of these updates. If you desire to do so, please use the unsubscribe option in our ICANN compliant emails, or please contact us at the address given at the end of this Privacy Statement. Similarly, if you receive a marketing communication from our subsidiaries, business partners or independent resellers, you may opt-out with that entity directly.
Protecting all personal information we receive from our Web site visitors, customers and Members is critical to our corporate mission. We employ strong security measures to ensure against the loss, misuse, or alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol provided by PayPal.
HOW YOU CAN UPDATE OR CORRECT YOUR PERSONAL INFORMATION
If you would like to update or correct any personal information in our records you may email us at Support@dsetrading.com or call us at (800) 689-4090
EMAIL THIS PAGE
If you use DSE Trading™’s “Email this page” feature to send a copy of that page to someone else, your email address will appear as the sender of the email. Both your email address and the recipient’s email address will not be used for any other purpose.
CHANGES TO THIS PRIVACY STATEMENT
When any material change is made to this Privacy Statement and/or the way we use personally identifiable information we will promptly post prominent notice of the change at the beginning of this Privacy Statement and note such change on our home page.
By Phone: (800) 689-4090
Mon-Fri From 9am to 5pm EST